I recently started working with a couple that is three years from retirement. During our first meeting, all we did was talk. I wanted to know what they are doing now, about their family, what they want to do with their time in retirement and what are their dreams and desires. During our second meeting, I reviewed all of their assets, liabilities, pensions, social security and expenses. Then it was time for me to work.
At our third meeting, I presented them with a retirement plan that looked at their cash flow, taxes, which pension choice to choose, when to start social security, and gave them independent investment information on their current investments. I then asked them to take everything, digest the information and write down any questions they have so we can discuss them. I want everyone I meet to feel comfortable with the plans I give them, and most important, be able to understand the plan.
After the third meeting, Mrs. Client asked why her current guy at the bank didn’t do any of this stuff, and why the only call she has received in three years is to be told she has a new Rep?
Because I care – that’s why. I want my client to understand what I am presenting and that I want to see them regularly, at least every six months, to keep up to date on each other. This is how I have run my business for 30 years. This is what I will continue to do.
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